Rod has oversight responsibility for our Big Flats, NY, Charlotte, NC and Tyler, TX facilities. He has direct oversight of special custom projects performed at all of our facilities. Since joining the company in 1985, Rod has amassed a wealth of knowledge about HVAC-R systems, and he uses that knowledge to craft the best solutions for customers’ needs. Rod makes a point of communicating personally with customers to make sure the job gets done right, and his years of experience and skill help him guide customers to the right solution. Rod assists with our unusual quote requests, and often personally supervises projects that he has helped design.